Good questions.
Clear answers.

We sell women's fashion, beauty, accessories, and select pre-owned pieces. Every product page says whether an item is brand new or pre-owned, so you always know what you're getting.

Yes. Gloss & Grit is a real boutique owned and operated by Teah Sells LLC, founded in 2025 and based at 2251 Aspinwall St, Sarasota, FL 34237. Checkout runs securely through Shopify, and you can reach us at support@glossandgrit.shop or +1 (941) 315-9350.

Start with the size chart and measurements on the product page whenever they're available. Sizing varies by brand, so compare those details with a similar piece you already own. For pre-owned items, read the listing details and photos closely, and email us before ordering if you'd like help.

Yes. U.S. orders of $50 or more ship free with standard shipping, and U.S. orders under $50 ship for a flat $5.99. Canadian orders see their rates at checkout and don't qualify for the U.S. free-shipping offer.

Our items ship either from our own in-house inventory or directly from trusted brand partners. Each product page shows where the item ships from and its estimated delivery window, and orders with both kinds of items may arrive in separate packages.

We currently ship within the United States and to Canada. Available services, delivery estimates, and rates are shown at checkout for your address.

Local pickup in Sarasota may be available by appointment for eligible items. Contact our team before ordering so we can confirm availability and arrange a time.

Secure payment options are displayed at checkout. The methods available to you may vary by device, location, and order.

It depends on where your item ships from. In-house items usually take 1 to 2 business days to process and 3 to 6 business days in transit. Items shipped by our brand partners usually take 2 to 4 business days to process and 5 to 10 business days in transit, and your exact estimate is shown at checkout.

Use the Track Order link in our navigation and enter your order details. We will also email tracking information as soon as your package is on the way.

Email support@glossandgrit.shop as soon as possible with your order number. We will try to help, but changes and cancellations cannot be guaranteed after processing begins.

Some orders include both in-house items and items shipped directly by our brand partners. Those pieces ship separately, so each package has its own tracking number.

Check your tracking link first for the latest carrier update. If tracking has not moved or the delivery window has passed, email support@glossandgrit.shop with your order number so we can look into it.

Eligible items can be returned within 14 days of delivery. Items must come back in the condition you received them, with tags or packaging included when applicable. Refunds go to your original payment method after we receive and inspect the approved return.

No. Items marked Sale, Final Sale, or Clearance on the product page are final sale, and so are opened or used beauty and hygiene items, intimates, and gift cards. If anything arrives damaged, defective, incorrect, or not as described, contact us and we'll help.

Email support@glossandgrit.shop within 14 days of delivery with your order number and the item you'd like to return. We'll reply with return instructions and a return authorization. Please wait for approval, then ship the item back within 7 days.

The buyer pays for return shipping unless the item arrives damaged, defective, incorrect, or not as described. Original shipping, when paid, isn't refundable.

Email support@glossandgrit.shop within 48 hours of delivery with your order number and clear photos of the item and packaging. We'll review it and help make it right, and you won't pay return shipping.

Gloss & Grit is owned and operated by Teah Sells LLC, founded in 2025 in Sarasota, Florida. It started as a personal mission to make curated fashion and beauty easier to find, with new and pre-owned pieces chosen for quality and wearability.

Pre-loved items were previously owned and are thoughtfully selected for their style, quality, and potential for a second chance. Each listing includes the condition details we know so you can shop with confidence.

We note the item’s condition and disclose visible wear or flaws in the listing whenever applicable. Review the full description and photos before purchasing because each pre-loved piece is unique.

Our designer and pre-owned pieces are carefully reviewed for condition and authenticity before we list them. When an item has been authenticated, we note it on the listing, so check the product description for details.

Yes. Submit your clothing, shoes, handbags, or accessories through our Sell With Us page, and our team reviews each piece for style, condition, authenticity, demand, and resale value. Approved items may qualify for trade-in credit or consignment, and approved mail-in sellers get a prepaid shipping label. Consignment payouts are issued after the item sells and clears the return window.

Yes. You can find Gloss & Grit on Poshmark, Depop, and Vinted, but our best prices are here on glossandgrit.shop. If you buy through a marketplace, start any questions or returns through that marketplace.

We welcome aligned creators and micro-influencers. Visit our Collaborations page to learn more and submit your information.

Email support@glossandgrit.shop, call +1 (941) 315-9350, or use our Contact Us page. We typically reply within 24 hours, and including your order number helps us help you faster.