Customer Care

Shipping & Returns

Gloss & Grit ships within the United States and to Canada. We carry both in-house inventory and partner-fulfilled pieces. Each product page shows the source and general delivery window for that item, while final rates and delivery estimates for your address appear at checkout.

In-house items

3-6 business days

In-house items usually have 1-2 business days of processing, then ship in 3-6 business days with tracking.

Partner-fulfilled items

5-10 business days

Partner-fulfilled items usually have 2-4 business days of processing, then ship in 5-10 business days with tracking.

Free U.S. shipping

Orders $50+

U.S. orders of $50 or more are eligible for free standard shipping. Mixed orders may arrive in separate packages.

Canada shipping

Rates at checkout

We now ship to Canada. Available rates and destination-specific delivery estimates are shown at checkout. The U.S. free-shipping offer does not apply.

Shipping Rates

  • U.S. orders of $50 or more are eligible for free standard shipping.
  • U.S. in-house inventory: $5.99 flat rate per order unless free shipping applies.
  • U.S. partner-fulfilled items: $5.99 flat rate per order unless free shipping applies.
  • Canadian orders: available rates and delivery estimates are calculated for your address and shown at checkout. Canadian orders are not eligible for the U.S. free-shipping offer.

Returns

Eligible items can be returned within 14 days of delivery. Items must be returned in the original condition they were received.

Final Sale

Items marked Final Sale or Clearance are not eligible for return unless they arrive damaged, defective, incorrect, or not as described.

Start A Return

  1. Email support@glossandgrit.shop within 14 days of delivery with your order number and item details.
  2. Wait for return authorization before shipping the item back.
  3. Ship approved returns within 7 days of approval.

Buyer is responsible for return shipping unless the item arrives damaged, defective, incorrect, or not as described. If something arrives wrong or damaged, contact us within 48 hours of delivery with your order number and photos.